HELP DESK MIGRATION ALTERNATIVE · 2026 GUIDE
Three free tools to evaluate platforms, plan your migration timeline, and compare vendors — built by ClonePartner's migration engineers.
Book a free scoping callFREE TOOLS
Each tool solves a specific problem in the migration planning process. No signup, no email gate, no usage limits. Open a tool and start working.
Choosing the right help desk platform is the decision that shapes everything else — your migration scope, your team's daily workflow, and your long-term support operations cost. The Helpdesk Evaluator lets you score platforms like Zendesk, Freshdesk, Intercom, Front, Help Scout, and others against criteria that actually matter for your business: channel coverage, automation depth, reporting capability, integration ecosystem, and total cost of ownership.
Input your team size, ticket volume, required channels, and must-have integrations. The evaluator produces a weighted comparison across every platform, highlighting where each one excels and where it falls short for your specific use case. Export the results as a CSV to share with stakeholders or attach to your migration business case.
Most migration timelines are guesses. The Migration Planner replaces guesswork with calculations based on real API rate limits, documented platform constraints, and durations from 1,500+ completed migrations. Enter your source and target platforms, your record counts (tickets, contacts, organizations, KB articles), and the planner generates a step-by-step execution timeline.
The planner identifies API capability gaps between platforms — fields that exist in the source but have no direct equivalent in the target, attachment handling differences, and threading model incompatibilities. It flags these risks upfront so your team can plan for transformation logic before the migration starts, not after it breaks.
Once you know which platform you're migrating to, the next question is who handles the migration itself. The Vendor Evaluator provides a structured scorecard for comparing migration vendors — automated self-serve tools versus engineer-led services — across the criteria that determine whether a migration succeeds or fails: data accuracy guarantees, delta migration support, compliance certifications, pricing transparency, and platform coverage.
Add as many vendors as you're evaluating, weight the criteria that matter most to your organization, and generate a ranked comparison. The evaluator produces a printable report with scores, tradeoffs, and a clear recommendation based on your weighted priorities. Use it to build an objective vendor selection document for procurement or leadership review.
COMMON QUESTIONS
Yes. All three tools are completely free with no usage limits. There is no signup, no email gate, and no trial period. You can use them as many times as you need.
ClonePartner built these tools to help support teams make better migration decisions, whether or not they end up working with ClonePartner. Good tools build trust — and trust is how we earn business.
No. Every tool works immediately in your browser with no account creation, no login, and no personal information required. Your data stays in your browser session and is not sent to any server.
If you want to save your results, each tool offers export options (CSV, PDF, or print) that you can use without signing up for anything.
The Migration Planner calculates timelines based on documented API rate limits, typical data volumes, and real-world migration durations from ClonePartner's 1,500+ completed projects. The estimates account for factors most teams overlook: API throttling, pagination overhead, attachment transfer time, and validation passes.
The output is an informed estimate, not a guarantee. Actual timelines can vary based on data complexity, custom field configurations, and platform-specific quirks. For a precise timeline based on your specific data, book a free scoping call with ClonePartner.
Absolutely. These tools are designed for anyone evaluating a help desk data migration, regardless of which migration method or vendor you choose. The Helpdesk Evaluator helps you pick the right target platform. The Migration Planner gives you a realistic timeline. The Vendor Evaluator helps you compare migration vendors objectively.
If you decide you want ClonePartner to handle the migration after using the tools, the outputs (platform scores, timeline estimates, vendor scorecards) give your scoping call a head start.
None. All three tools run entirely in your browser. No data is transmitted to ClonePartner or any third party. There are no analytics trackers, no cookies beyond standard session management, and no form submissions unless you explicitly choose to contact ClonePartner.
You can verify this by inspecting network requests in your browser's developer tools while using any of the tools.
NEXT STEP
Book a free 30-minute scoping call. We'll review your source and destination platforms, map out the migration plan, and give you a fixed quote. No obligation.
1,500+ migrations
Helpdesk, CRM, ATS, HRIS, ERP, and knowledge base. Every migration handled by a dedicated engineer.
SOC 2 + ISO 27001
Independent audits. GDPR and HIPAA compliant. BAA available.
Fixed pricing
Scoped and agreed before work starts. No per-record metering.
Explore the guide
Comparison, checklists, process, FAQ, tools, pricing, and more — all in one place.