Resources for migrating IT service data to or from SolarWinds Service Desk.
Technical guide to migrating from Helpshift to SolarWinds Service Desk. Covers API extraction, field mapping, the 50K pagination ceiling, device metadata, and common failure modes.
A technical comparison of SolarWinds Service Desk and Deskpro covering architecture, real pricing, API constraints, compliance, and API migration paths in both directions.
Technical guide to migrating from SolarWinds Service Desk to Kayako — covering API extraction, data model mapping, timestamp preservation, and cutover strategy.
Technical guide to migrating SolarWinds Service Desk to Ada. Covers API extraction, data model mapping, knowledge import, rate limits, and common failure modes.
Technical guide for migrating from SolarWinds Service Desk to Dixa. Covers ITSM-to-conversation data mapping, API extraction, rate limits, and edge cases.
Technical guide to migrating from SolarWinds Service Desk to Salesforce Service Cloud — covering API extraction, data model mapping, load order, and common pitfalls.
Technical guide to migrating from LiveAgent to SolarWinds Service Desk. Covers API extraction, ITIL object mapping, rate limits, and step-by-step loading.
Export SolarWinds Service Desk data via CSV or API. Covers all ITSM objects, Samanage API rate limits, attachment extraction, and what can't be exported.
Technical guide for migrating from SolarWinds Service Desk to Enchant. Covers API constraints, data mapping, custom field handling, rate limits, and the step-by-step process.
A technical guide to migrating from SolarWinds Service Desk to LiveChat. Covers data model gaps, API constraints, field mapping, and what you lose in the move.
A step-by-step guide to migrating SolarWinds Service Desk to ServiceNow, covering API limits, CMDB mapping, and real-world edge cases.
Compare ServiceNow vs SolarWinds Service Desk: architecture, real TCO, API limits, migration risks, and compliance for CTOs making a 2026 ITSM decision.
