Migration guides for Dixa — conversations, contacts, tags, and customer service workflows.
Step-by-step guide to migrating from Freshdesk to Dixa. Covers API rate limits, object mapping, ticket-to-conversation transformation, and validation.
Step-by-step guide to exporting Dixa data via CSV and the Exports API. Covers authentication, rate limits, attachments, and a working Python script.
Complete guide to migrating from Zendesk to Dixa — object mapping, API rate limits, Flow design, telephony transition, and what can't be moved.
Complete guide to migrating from Dixa to Freshdesk — object mapping, API constraints, automation redesign, telephony transition, and hard limits.
Complete guide to migrating from Dixa to Zendesk — object mapping, API rate limits, Flow decomposition, telephony migration, KB transfer, and what can't be moved.
