How Shade Station Migrated 814K Records and a Full Knowledge Base from Help Scout to Zendesk
Shade Station moved 298,720 tickets, 443,135 replies, 72,553 contacts, 259 saved replies, and 47 knowledge base articles from Help Scout to Zendesk with ClonePartner. A newest-to-oldest migration strategy kept the support team operational while 8 years of history backfilled in the background.