Migration guides for LiveChat — chat transcripts, contacts, and ticket history.
Technical guide to migrating from Freshdesk to LiveChat and HelpDesk — covering API limits, data model mapping, field transformation, and edge cases.
Technical guide for migrating from Desk365 to LiveChat + HelpDesk: API extraction, data model mapping, conversation transforms, attachments, and zero-downtime cutover.
Technical guide to migrating from Thena to LiveChat/HelpDesk: API endpoints, data mapping, Slack identity resolution, and cutover strategy.
Step-by-step technical guide to migrating from LiveChat to Tidio. Covers API mapping, data extraction, rate limits, attachment handling, and what you'll lose.
Technical guide to migrating from Zendesk to LiveChat + HelpDesk. Covers API extraction, data model mapping, the importedTickets endpoint, rate limits, and edge cases.
LiveChat vs Thena compared on architecture, pricing, APIs, and migration. Technical breakdown for teams choosing between website chat and Slack-native B2B support.
Complete guide to exporting data from LiveChat: UI exports, raw data CSV, API methods, rate limits, per-request pricing, and what you can't export.
Technical guide to migrating from HappyFox to LiveChat + HelpDesk. Covers API extraction, data model mapping, rate limits, and step-by-step migration architecture.
A technical guide to migrating data from Freshservice to LiveChat, covering API constraints, data model mapping, ITSM-to-chat gaps, and step-by-step methods.
A technical guide to migrating from SolarWinds Service Desk to LiveChat. Covers data model gaps, API constraints, field mapping, and what you lose in the move.
Technical guide to migrating LiveChat data to SurveySparrow Ticket Management. Covers API constraints, data mapping, migration methods, and edge cases.
Step-by-step technical guide to migrating from LiveChat to Help Scout. Covers API constraints, data mapping, edge cases, rate limits, and migration approaches.
