Migration guides for Kayako — tickets, conversations, and help centre content.
Technical guide to migrating from Pylon to Kayako. Covers API constraints, data model mapping, rate-limit math, attachment handling, and zero-downtime cutover.
Technical guide to migrating from SolarWinds Service Desk to Kayako — covering API extraction, data model mapping, timestamp preservation, and cutover strategy.
Kayako has no bulk export button. Learn every extraction method — REST API, custom reports, MySQL dump — plus rate limits, archived ticket traps, and code.
A technical guide covering API extraction, data model mapping, and validation for migrating from Puzzel Case Management to Kayako — with architecture decisions and edge cases.
Technical guide to migrating from Zammad to Kayako. Covers API extraction, data mapping, internal notes routing, edge cases, and zero-downtime cutover.
Step-by-step engineering guide to migrate from Kayako to Freshdesk. Covers API extraction, field mapping, timestamps, rate limits, and zero-downtime cutover.
