Migrate from Teamwork CRM to Close with precision & ease

A seamless, customizable migration solution for moving your Teamwork CRM data with perfect fidelity and minimal disruption.

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Last updated August 2026

Teamwork CRM
Close
MIGRATION OVERVIEW

Why teams migrate from Teamwork CRM to Close

The core problem
Migrating from Teamwork CRM to Close requires a full architectural transformation rather than a simple data transfer, as no native or one-click import path exists between the two platforms. Teamwork CRM is Company-centric, organizing Contacts, Leads (pre-qualification deal objects), and Opportunities under a Company parent, while Close is Lead-centric, where every record — Contacts, Opportunities, and Activities — must nest under a single Lead container that represents the company. A critical naming conflict compounds the structural mismatch: "Lead" in Teamwork CRM denotes a pre-qualification deal object, whereas "Lead" in Close denotes the top-level company record, making direct field mapping ambiguous without explicit disambiguation. The migration requires manual data extraction via CSV or the Teamwork CRM REST API, a transformation layer to resolve foreign key relationships and entity hierarchy, and a strictly ordered import sequence into Close via CSV or the Close REST API to avoid auto-generated orphan records.
Why this matters for your migration
KEY CHALLENGES

What makes this migration complex

These are the architectural mismatches and technical hurdles specific to a Teamwork CRM to Close migration.

Most Critical

Lead Naming Conflict

The term "Lead" means a pre-qualification deal object in Teamwork CRM but means the top-level company container in Close, requiring explicit disambiguation in every field mapping decision to avoid structural import errors.

Blocks all downstream imports if mapped wrong

Mandatory Import Order Dependency

Close enforces a hard parent-child constraint where Contacts and Opportunities cannot exist without a parent Lead, meaning Companies must be fully imported and Lead IDs resolved before any dependent objects are created.

Opportunity Value Currency Conversion

Close stores monetary values as integers in cents rather than decimal dollar amounts, so a $5,000 Opportunity must be imported as 500000 or pipeline reporting will be silently corrupted by a factor of 100.

Custom Field Type Incompatibility

Teamwork CRM and Close use different custom field type schemas, requiring a dedicated mapping pass to evaluate type compatibility and manually recreate each custom field in Close before any records referencing them can be imported.

CSV Export Relational Data Loss

Teamwork CRM CSV exports replace foreign key IDs with plain text names for company-to-contact and deal-to-contact relationships, causing linkage failures during import whenever company names are not unique.

No Native Email History Import

Close's standard import routes do not support historical email threads from a prior CRM, and disconnecting Teamwork CRM email sync before archiving those threads permanently removes them from deal timelines.

COMPLETE COVERAGE

Intelligent Human-Verified Data Mapping

Our migration engineer precisely maps every data point from Teamwork CRM to Close, ensuring perfect continuity for your customer support operations.

Teamwork CRM
Close
Contacts
Contact
Companies
Lead
Deals
Opportunity
Deal Pipelines
Pipeline
Deal Stages
Opportunity Status
Activities
Activity (Call)
Notes
Activity (Note)
Tasks
Task
Custom Fields
Custom Field
Lead Sources
Custom Field
Deal Custom Fields Data
Custom Field

Looking for more entity mappings?

Contact our team
MIGRATION RISK ASSESSMENT

Every migration risk, already solved

Migration between platforms is full of edge cases. Our engineers have identified every risk from Teamwork CRM to Close and built proven solutions for each one.

High complexity
  • Leads (Deal Objects)
    Teamwork CRM Leads are pre-qualification deal objects that must be mapped to Close Opportunities rather than Close Leads, and the naming conflict creates a high risk of structural misclassification without explicit mapping controls.
    Solved
  • Opportunities
    Opportunities require pre-created pipelines and statuses in Close before import, must have values converted to integer cents, and have no native equivalent for expected close date or lost reason fields.
    Solved
  • Custom Fields
    Custom fields must be manually recreated in Close before any dependent records are imported, and type incompatibilities between the two platforms may require data coercion or lossy conversion for certain field types.
    Solved
  • File Attachments
    File attachments are not transferable via CSV import and require binary download from the Teamwork CRM API followed by re-upload to Close via API, making them the most technically complex entity to migrate.
    Solved
Custom engineering
  • Contacts
    Contacts require a resolved lead_id from previously imported Companies before import; if the foreign key mapping is incomplete, Close will auto-create malformed parent Lead records for each unmatched Contact.
    Handled
  • Activities
    Most Teamwork CRM activity types collapse into generic Note records in Close, losing type-specific structure, and full threading back to specific deals depends on foreign key preservation that CSV exports do not guarantee.
    Handled
  • Products
    Close has no native product catalog object, so Teamwork CRM Products must be mapped to custom fields or notes on Opportunities, resulting in loss of structured product pricing and line-item reporting capabilities.
    Handled
  • Users and Ownership
    Record ownership assignments for Companies, Contacts, and Opportunities all depend on matching Teamwork CRM user identities to Close user accounts by email address, and any unmatched users will leave records unassigned.
    Handled
Clean transfer
  • Companies
    Companies map directly to Close Leads as a 1:1 relationship and should be imported first; risk is low provided the import order is followed and user ownership is resolved via an email-based user mapping table.
    Clean
  • Notes
    Notes map directly to Close Note activities with body and date fields, but the created_at timestamp and originating user ID must be explicitly preserved during transformation or authorship metadata will be lost.
    Clean
What Our Customers Say

Real migration stories

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CUSTOM MIGRATION

Fully customizable engineer-led migration

Tailor your migration from Teamwork CRM to Close exactly to your needs with our flexible customization options. Our experts will configure the perfect migration plan for your business.

Migration Filters

Contact Type

Filter by lead, contact, or account

Pipeline/Stage Filter

Select records based on deal stages or pipelines

Owner Selection

Migrate records assigned to specific owners or reps

Time Range

Migrate records from a specific time period

Data Types

Leads & Contacts

All person-level records including metadata

Accounts/Companies

Business-level entities and associated data

Deals & Opportunities

Sales pipeline data with stages and close dates

Custom Fields

Any custom objects and fields configured in your CRM

ZERO DOWNTIME

Your timeline. Our engineers.

A dedicated engineer runs your migration, planned around your schedule and your data.

No babysitting a wizard. Avoid debugging errors yourself.

Looking for a more detailed migration timeline?

Contact our team

Speed

The migration timeline depends on both our turnaround time and yours.

We can complete a migration in under a day when the accounts are connected and the sample migration is approved promptly.

Background Sync

We also support migrating the newest records first, so you can go live faster while the rest of the data is synced in the background.

Data Volume Impact

Larger data volumes may require longer migration windows.

Continuous Operation

Weekend migrations minimize disruption to your customer service operations.

MIGRATION TIMELINE

Your Teamwork CRM to Close migration, step by step

See how long your migration will take from start to finish. Drag the slider to estimate based on your data volume.

How many records are you migrating?

<10K 50K 100K 250K 500K 1M 2M 5M 10M+
Checklist ~3 days
Sample 1 day
Review ~2 days
Full 2 days
Delta 1 day
Your team ClonePartner

Estimated total

~9 business days

1

Migration Checklist

1 day · ClonePartner ~2 days · Your team

We prepare the optimal data mapping as a shareable spreadsheet. Your team reviews, approves, and adds any customizations.

2

Sample Migration

1 day · ClonePartner

We run a test migration with a representative sample of your data to verify mapping accuracy and identify any potential issues before the full run.

3

Review & Approve

~2 days · Your team

Your team reviews the sample migration results, confirms data accuracy and mapping, and gives the go-ahead for the full migration.

4

Full Migration

2 days · ClonePartner

We execute the complete migration of all your data to your new Close, with real-time progress tracking and comprehensive logging.

5

Delta Migration

1 day · ClonePartner

We capture and transfer any new data that was added or updated during the main migration to ensure no data is lost. This final sync keeps everything current.

Related Guides

Pros and cons of different migration options

Choosing the right approach is key because migrating from Teamwork CRM to Close isn't just about moving data – it's about protecting your client relationships and pipeline.

Feature / Criteria ClonePartner Automated Tools CSV Import In-house migration
Custom Scripting for complex data Engineers build & maintain No Manual Yes – but costly
Sandbox & Pilot Migrations Full sandbox + pilot plans Limited No Often Informal
Manual validation & reconciliation Automated + manual QA No Yes (Manual) Heavy manual effort
Backup & rollback plan Robust procedures No No Often incomplete
Handles automation and integrations Full support Partial No Possible but fragmented
Post-migration engineer support Dedicated engineers No No Limited pipeline support
Adaptable to API changes Proactive adaptation No Manual fixes Slower response
Turnaround / pipeline predictability Predictable pipelines Fast but brittle Slow and manual Often slower
Data Security & Compliance High – enterprise grade Medium (depends) Low (manual) Hidden gaps common
Pricing predictability Transparent & fixed Low (per-job) Low (manual hours) High/variable OPEX
End-to-end project management Full E2E delivery & PM No No Often partial
Business impact & opportunity cost No diversion of staff No No Diverts engineering

What does an Engineer-led migration mean anyway?

Speed & Accuracy: Our Blended Method

We blend automation (smart scripts, bulk APIs) with human expertise for speed without risk. Our engineers manually check every mapping, validation, and exception.

You get:

  1. Speed of automation for bulk record migration
  2. Precision of engineers verifying integrity and business logic
  3. Pilot migrations and sandbox testing to catch issues early
  4. Real-time validation reports and rollback readiness
Result: 50x faster migrations than manual imports — with near-zero error rates.

Handling the Tricky Tech and API Details

The Teamwork CRM and Close APIs each behave differently, which is where our engineers shine. We build custom logic to handle the data quirks where generic tools typically break.

We handcraft API logic for:

  1. Field mapping and transformation
  2. Pagination, rate-limit handling, and throttling
  3. Preserving activity history, attachments, and email threads
  4. Syncing custom fields, pipelines, and stages without breaking structure
Our scripts: Natively retry failed calls, re-queue large attachments, and ensure data parity.

No Guesswork

We don't just promise smooth migrations—we measure and prove them. Every client receives a Migration Validation Report with all metrics.

Typical results across projects:

  1. 100% record-count parity between your Teamwork CRM data and Close
  2. Zero downtime during staged cutovers
  3. 99.9% attachment integrity (verified via checksum)
  4. Full automation and preservation of all business rules
Our standard: Includes full pipeline and workflow preservation and 48 hours of engineer-assigned support post go-live.

We Adapt to Your Setup (Not the Other Way Around)

No two teams configure Teamwork CRM or Close exactly the same way—with unique pipelines and data. We customize every migration script to fit your exact workflow, pipelines, and stages.

Our engineers adapt for:

  1. Custom fields, pipelines, and workflows
  2. Multi-brand or multi-language setups
  3. Historical imports and partial (date-based) migrations
  4. Integration re-mapping for marketing, telephony, or billing tools
The promise: If your data doesn't fit a standard template, we build one just for you.

Enterprise-Grade Security & Compliance

Your customer data is precious. Our migration process maintains the highest standards of security and regulatory compliance.

SOC 2 Type II

Independently audited compliance with rigorous security standards

ISO 27001

Certified information security management system

GDPR

Full compliance with EU data protection regulations

HIPAA

Certified for handling protected health information

AES-256 Encryption

Bank-grade encryption for all stored credentials

Latest TLS

Secure transfer protocol for all data in transit

Role-Based Access

We follow role-based access control for every migration project

Scheduled Deletion

Automatic data purging after migration completion

FAQ

Frequently Asked Questions

Everything you need to know about migrating from Teamwork CRM to Close. Can't find what you're looking for? Talk to our team.

Who can view my data?
For each migration project, you'll be assigned a migration engineer. Only the migration engineer can view your data. No one else at ClonePartner can view your data.
Can I sign an NDA?
If you are reaching out to us via one of our partners, we already have an NDA signed with them that unilaterally applies to all their customers. If you are reaching us directly and need an NDA signed, we'll be happy to sign your NDA or ours.
How long does the Teamwork CRM to Close migration take?
Most migrations complete within 1–5 business days, depending on data volume and complexity. We provide a detailed timeline after the initial assessment and can often complete small migrations in under 24 hours.
Will my team lose access to Teamwork CRM during the migration?
No. Your source system remains fully operational throughout the entire migration. We run the migration in the background with zero downtime to your current operations.
Will there be downtime when migrating from Teamwork CRM to Close?
No. Our migration process is designed for zero downtime. We use a staged approach with background sync and a fast cutover, ensuring no disruption to your live business operations.
How do I validate that everything migrated correctly?
Every client receives a Migration Validation Report with comprehensive metrics including record-count parity, attachment integrity verification via checksum, and full audit logs. We also offer unlimited sample migrations so you can verify before committing.
Do I need professional help for this migration?
While simple migrations can sometimes be handled in-house, professional help ensures zero data loss, proper field mapping, and preservation of relationships between records. Our engineer-led approach catches edge cases that automated tools miss.
Does ClonePartner provide guidance before committing?
Yes. We provide a free consultation and assessment. We'll review your data structure, discuss your requirements, and provide a detailed migration plan and fixed-price quote before you commit to anything.

Still have questions?

Book a free 30-minute consultation with our migration engineers. We'll walk you through the exact approach for your Teamwork CRM→Close migration.

Contact our team

Ready to start your
Close Migration?

Join hundreds of businesses who have successfully migrated with ClonePartner. Let's discuss your migration needs and build a plan that works for you.

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Attention to Detail

We meticulously handle every aspect of your migration, ensuring no data is lost during transfer and mapping every field correctly between platforms.

Custom Solutions

Every business is unique. We tailor your migration strategy to match your specific requirements, workflows, and data structures.

Security & Compliance

Your customer data is handled with enterprise-grade security protocols, ensuring compliance with GDPR, HIPAA, and industry standards.