Migrate from SolarWinds Service Desk to Freshchat with precision & ease

A seamless, customizable migration solution for moving your SolarWinds Service Desk data with perfect fidelity and minimal disruption.
SolarWinds Service Desk
Freshchat

Migrate from SolarWinds Service Desk to Freshchat with precision & ease

A seamless, customizable migration solution for moving your SolarWinds Service Desk data with perfect fidelity and minimal disruption.
SolarWinds Service Desk
Freshchat

Migrate from SolarWinds Service Desk to Freshchat with precision & ease

A seamless, customizable migration solution for moving your SolarWinds Service Desk data with perfect fidelity and minimal disruption.
SolarWinds Service Desk
Freshchat

CUSTOM MIGRATION

Fully Customizable Migration

Tailor your SolarWinds Service Desk to Freshchat migration exactly to your needs with our flexible customization options. Our experts will configure the perfect migration plan for your business.

Migration Filters

Conversation Type

Filter by chat, email, or social media conversations

Tag-Based Selection

Migrate tickets with specific tags only

User Selection

Migrate tickets for specific users or agents

Time Range

Migrate tickets from a specific time period

Data Types

Tickets & Conversations

Full conversation history with all metadata

Automations & Macros

Workflows, templates, and automation rules

Knowledge Base

Articles, categories, and help center content

Customer Profiles

Customer information and interaction history

CUSTOM MIGRATION

Fully Customizable Migration

Tailor your SolarWinds Service Desk to Freshchat migration exactly to your needs with our flexible customization options. Our experts will configure the perfect migration plan for your business.

Migration Filters

Conversation Type

Filter by chat, email, or social media conversations

Tag-Based Selection

Migrate tickets with specific tags only

User Selection

Migrate tickets for specific users or agents

Time Range

Migrate tickets from a specific time period

Data Types

Tickets & Conversations

Full conversation history with all metadata

Automations & Macros

Workflows, templates, and automation rules

Knowledge Base

Articles, categories, and help center content

Customer Profiles

Customer information and interaction history

CUSTOM MIGRATION

Fully Customizable Migration

Tailor your SolarWinds Service Desk to Freshchat migration exactly to your needs with our flexible customization options. Our experts will configure the perfect migration plan for your business.

Migration Filters

Conversation Type

Filter by chat, email, or social media conversations

Tag-Based Selection

Migrate tickets with specific tags only

User Selection

Migrate tickets for specific users or agents

Time Range

Migrate tickets from a specific time period

Data Types

Tickets & Conversations

Full conversation history with all metadata

Automations & Macros

Workflows, templates, and automation rules

Knowledge Base

Articles, categories, and help center content

Customer Profiles

Customer information and interaction history

Green Tick

COMPLETE COVERAGE

Intelligent Human-Verified Data Mapping

Our migration engineer precisely maps every data point from SolarWinds Service Desk to Freshchat, ensuring perfect continuity for your customer support operations.

Users

Tick mark

Agents

Looking for more entity mappings?

Contact our team

Green Tick

COMPLETE COVERAGE

Intelligent Human-Verified Data Mapping

Our migration engineer precisely maps every data point from SolarWinds Service Desk to Freshchat, ensuring perfect continuity for your customer support operations.

Users

Tick mark

Agents

Looking for more entity mappings?

Contact our team

Green Tick

COMPLETE COVERAGE

Intelligent Human-Verified Data Mapping

Our migration engineer precisely maps every data point from SolarWinds Service Desk to Freshchat, ensuring perfect continuity for your customer support operations.

Users

Tick mark

Agents

Looking for more entity mappings?

Contact our team

ZERO DOWNTIME

Migrate in less than 1 week

Our efficient migration process allows for a quick and seamless transition from SolarWinds Service Desk to Freshchat with minimal disruption.

Looking for a more detailed migration timeline?

Contact our team

Speed

The migration timeline depends on both our turnaround time and yours. We can complete a migration in under a day when the accounts are connected and the sample migration is approved promptly.

Background Sync

We also support migrating the newest records first, so you can go live faster while the rest of the data is synced in the background.

Data Volume Impact

Larger data volumes may require longer migration windows.

Continuous Operation

Weekend migrations minimize disruption to your customer service operations.

ZERO DOWNTIME

Migrate in less than 1 week

Our efficient migration process allows for a quick and seamless transition from SolarWinds Service Desk to Freshchat with minimal disruption.

Looking for a more detailed migration timeline?

Contact our team

Speed

The migration timeline depends on both our turnaround time and yours. We can complete a migration in under a day when the accounts are connected and the sample migration is approved promptly.

Background Sync

We also support migrating the newest records first, so you can go live faster while the rest of the data is synced in the background.

Data Volume Impact

Larger data volumes may require longer migration windows.

Continuous Operation

Weekend migrations minimize disruption to your customer service operations.

ZERO DOWNTIME

Migrate in less than 1 week

Our efficient migration process allows for a quick and seamless transition from SolarWinds Service Desk to Freshchat with minimal disruption.

Looking for a more detailed migration timeline?

Contact our team

Speed

The migration timeline depends on both our turnaround time and yours. We can complete a migration in under a day when the accounts are connected and the sample migration is approved promptly.

Background Sync

We also support migrating the newest records first, so you can go live faster while the rest of the data is synced in the background.

Data Volume Impact

Larger data volumes may require longer migration windows.

Continuous Operation

Weekend migrations minimize disruption to your customer service operations.

CUSTOM MIGRATION

Simple 5-Step Migration Process

Our streamlined approach ensures a smooth transition from SolarWinds Service Desk to Freshchat with minimal disruption to your customer support operations.

1

Connect Accounts

Securely link your SolarWinds Service Desk and Freshchat accounts to prepare for migration.
Establish secure API connections between your SolarWinds Service Desk and Freshchat accounts. All communication is encrypted and credentials are stored using AES-256 encryption standards.

2

Migration Checklist

Review and complete the pre-migration checklist to ensure a smooth process.

Verify data structure, check for potential conflicts, and establish fallback procedures before proceeding with the full migration.

3

Sample Migration

Run a test migration with a small subset of data to validate the process.

Migrate a representative sample of your data to verify mapping accuracy and identify any potential issues.

4

Full Migration

Execute the complete migration of all your date from SolarWinds Service Desk and Freshchat

Transfer your entire dataset according to your custom specifications, with real-time progress tracking and comprehensive logging.

5

Delta Migration

Optional: Sync any new data created during the migration process.

Capture and transfer any data that was created or changed during the main migration to ensure no data is lost.

CUSTOM MIGRATION

Simple 5-Step Migration Process

Our streamlined approach ensures a smooth transition from SolarWinds Service Desk to Freshchat with minimal disruption to your customer support operations.

1

Connect Accounts

Securely link your SolarWinds Service Desk and Freshchat accounts to prepare for migration.
Establish secure API connections between your SolarWinds Service Desk and Freshchat accounts. All communication is encrypted and credentials are stored using AES-256 encryption standards.

2

Migration Checklist

Review and complete the pre-migration checklist to ensure a smooth process.

Verify data structure, check for potential conflicts, and establish fallback procedures before proceeding with the full migration.

3

Sample Migration

Run a test migration with a small subset of data to validate the process.

Migrate a representative sample of your tickets and customer data to verify mapping accuracy and identify any potential issues.

4

Full Migration

Transfer your entire dataset according to your custom specifications, with real-time progress tracking and comprehensive logging.

5

Delta Migration

Optional: Sync any new data created during the migration process.

Capture and transfer any tickets or customer interactions that occurred during the main migration to ensure no data is lost.

CUSTOM MIGRATION

Simple 5-Step Migration Process

Our streamlined approach ensures a smooth transition from SolarWinds Service Desk to Freshchat with minimal disruption to your customer support operations.

1

Connect Accounts

Securely link your SolarWinds Service Desk and Freshchat accounts to prepare for migration.
Establish secure API connections between your SolarWinds Service Desk and Freshchat accounts. All communication is encrypted and credentials are stored using AES-256 encryption standards.

2

Migration Checklist

Review and complete the pre-migration checklist to ensure a smooth process.

Verify data structure, check for potential conflicts, and establish fallback procedures before proceeding with the full migration.

3

Sample Migration

Run a test migration with a small subset of data to validate the process.

Migrate a representative sample of your tickets and customer data to verify mapping accuracy and identify any potential issues.

4

Full Migration

Transfer your entire dataset according to your custom specifications, with real-time progress tracking and comprehensive logging.

5

Delta Migration

Optional: Sync any new data created during the migration process.

Capture and transfer any tickets or customer interactions that occurred during the main migration to ensure no data is lost.

Enterprise-Grade Security & Compliance

Your customer data is precious. Our migration platform maintains the highest standards of security and regulatory compliance.

SOC 2 Type II

Independently audited compliance with rigorous security standards

ISO 27001

Certified information security management system

GDPR

Full compliance with EU data protection regulations

HIPAA

Certified for handling protected health information

AES-256 Encryption

Bank-grade encryption for all stored credentials

Latest TLS

Secure transfer protocol for all data in transit

Role-Based Access

We follow role-based access control for every migration project

Scheduled Deletion

Automatic data purging after migration completion

Enterprise-Grade Security & Compliance

Your customer data is precious. Our migration platform maintains the highest standards of security and regulatory compliance.

SOC 2 Type II

Independently audited compliance with rigorous security standards

ISO 27001

Certified information security management system

GDPR

Full compliance with EU data protection regulations

HIPAA

Certified for handling protected health information

AES-256 Encryption

Bank-grade encryption for all stored credentials

Latest TLS

Secure transfer protocol for all data in transit

Role-Based Access

We follow role-based access control for every migration project

Scheduled Deletion

Automatic data purging after migration completion

Enterprise-Grade Security & Compliance

Your customer data is precious. Our migration platform maintains the highest standards of security and regulatory compliance.

SOC 2 Type II

Independently audited compliance with rigorous security standards

ISO 27001

Certified information security management system

GDPR

Full compliance with EU data protection regulations

HIPAA

Certified for handling protected health information

AES-256 Encryption

Bank-grade encryption for all stored credentials

Latest TLS

Secure transfer protocol for all data in transit

Role-Based Access

We follow role-based access control for every migration project

Scheduled Deletion

Automatic data purging after migration completion

Ready to start

your migration?

Join hundreds of businesses who have successfully migrated with ClonePartner.

Let's discuss your migration needs and build a plan that works for you.

Attention to Detail

We meticulously handle every aspect of your migration, ensuring no data is lost during transfer and mapping every field correctly between platforms.

Custom Solutions

Every business is unique. We tailor your migration strategy to match your specific requirements, workflows, and data structures.

Security & Compliance

Your customer data is handled with enterprise-grade security protocols, ensuring compliance with GDPR, HIPAA, and industry standards.

Frequently Asked.

How long does an SolarWinds Service Desk to Freshchat migration take?
Will my team lose access to SolarWinds Service Desk during the migration?
Will there be downtime when migrating from SolarWinds Service Desk to Freshchat?
Is it better to use the API or rely on CSV/JSON exports for Freshchat migration?
What if only part of my organization wants to migrate to Freshchat right now?
How do I validate that everything migrated to Freshchat correctly?
Do I need professional help for migrating from SolarWinds Service Desk to Freshchat?
Does ClonePartner provide guidance before committing to Freshchat migration?

Have more questions? Contact our team

Ready to start

your migration?

Join hundreds of businesses who have successfully migrated with ClonePartner.

Let's discuss your migration needs and build a plan that works for you.

Attention to Detail

We meticulously handle every aspect of your migration, ensuring no data is lost during transfer and mapping every field correctly between platforms.

Custom Solutions

Every business is unique. We tailor your migration strategy to match your specific requirements, workflows, and data structures.

Security & Compliance

Your customer data is handled with enterprise-grade security protocols, ensuring compliance with GDPR, HIPAA, and industry standards.

Frequently Asked.

How long does an SolarWinds Service Desk to Freshchat migration take?
Will my team lose access to SolarWinds Service Desk during the migration?
Will there be downtime when migrating from SolarWinds Service Desk to Freshchat?
Is it better to use the API or rely on CSV/JSON exports for Freshchat migration?
What if only part of my organization wants to migrate to Freshchat right now?
How do I validate that everything migrated to Freshchat correctly?
Do I need professional help for migrating from SolarWinds Service Desk to Freshchat?
Does ClonePartner provide guidance before committing to Freshchat migration?

Have more questions? Contact our team

ClonePartner

Best-in-class custom data migration and custom integration services for your best customers.

G2
AICPA SOC, GDPR, ISO, HIPAA Certified

9450, SW Gemini Drive, Beaverton, Oregon, US - 97008

ClonePartner Logo

ClonePartner

Best-in-class custom data migration and custom integration services for your best customers.

G2
AICPA SOC, GDPR, ISO, HIPAA Certified

9450, SW Gemini Drive, Beaverton, Oregon, US - 97008

ClonePartner

ClonePartner

Best-in-class custom data migration and custom integration services for your best customers.

G2
AICPA SOC, GDPR, ISO, HIPAA Certified

9450, SW Gemini Drive, Beaverton, Oregon, US - 97008

ClonePartner Logo