Migrate to Freshchat Seamlessly
Migrate to Freshchat Seamlessly

A seamless, customizable migration solution for moving your customer support data with perfect fidelity and minimal disruption.

A seamless, customizable migration solution for moving your customer support data with perfect fidelity and minimal disruption.

CUSTOM MIGRATION

Supported Platforms for Freshchat Migration
Supported Platforms for Freshchat Migration
We support migrations from all major platforms to Freshchat, ensuring a smooth transition with no data loss.
We support migrations from all major platforms to Freshchat, ensuring a smooth transition with no data loss.

Help Scout

Error-free Help Scout-to-Freshchat migration —tickets, mailboxes, and custom fields preserved.

Help Scout

Zendesk

Effortless Zendesk-to-Freshchat migration —full ticket history and attachments moved.

Freshdesk

Reliable Freshdesk-to-Freshchat migration —contacts, SLA rules, and tickets preserved.

Intercom

Secure Intercom-to-Freshchat migration —message threads and customer profiles intact.

Zoho Desk

Smooth Zoho Desk-to-Freshchat migration —full ticket history and attachments imported.

HappyFox

Friction-free HappyFox-to-Freshchat migration —accurate field mapping and quick turnaround.

Enchant

Zero-downtime Enchant-to-Freshchat migration —ticket history and SLA metrics retained.

Gladly

Full-fidelity Gladly-to-Freshchat migration —multichannel data imported securely.

LiveAgent

Comprehensive LiveAgent-to-Freshchat migration —email threads and comments carried over.

Front

Secure Front-to-Freshchat migration —cases, categories, and notes retained.

Kustomer

Effortless Kustomer-to-Freshchat migration —conversation logs, users, and media transferred.

Platform not listed? We add support in less than 48 hours.

Request Custom Migration

CUSTOM MIGRATION

Our Migration Process

We've perfected our migration process to ensure a seamless transition with minimal disruption to your business.

1

Connect Accounts

Securely link your source and Freshchat accounts to prepare for migration.
Establish secure API connections between your source and destination accounts. All communication is encrypted and credentials are stored using AES-256 encryption standards on SOC 2 Type II, ISO 27001, GDPR and HIPAA certified infrastructure.

2

Migration Checklist

Review and complete the pre-migration checklist to ensure a smooth process.

Verify data structure, check for potential conflicts, and establish fallback procedures before proceeding with the full migration.

3

Sample Migration

Run a test migration with a small subset of data to validate the process.

Migrate a representative sample of your data to verify mapping accuracy and identify any potential issues.

4

Full Migration

Execute the complete migration of all your data from Freshchat.

Transfer your entire dataset according to your custom specifications, with real-time progress tracking and comprehensive logging.

5

Delta Migration

Optional: Sync any new data created during the migration process.

Capture and transfer any new data that was added or updated during the main migration to ensure no data is lost.

CUSTOM MIGRATION

Our Migration Process

We've perfected our migration process to ensure a seamless transition with minimal disruption to your business.

1

Connect Accounts

Securely link your source and Freshchat accounts to prepare for migration.
Establish secure API connections between your source and destination accounts. All communication is encrypted and credentials are stored using AES-256 encryption standards on SOC 2 Type II, ISO 27001, GDPR and HIPAA certified infrastructure.

2

Migration Checklist

Review and complete the pre-migration checklist to ensure a smooth process.

Verify data structure, check for potential conflicts, and establish fallback procedures before proceeding with the full migration.

3

Sample Migration

Run a test migration with a small subset of data to validate the process.

Migrate a representative sample of your data to verify mapping accuracy and identify any potential issues.

4

Full Migration

Execute the complete migration of all your data from Freshchat.

Transfer your entire dataset according to your custom specifications, with real-time progress tracking and comprehensive logging.

5

Delta Migration

Optional: Sync any new data created during the migration process.

Capture and transfer any new data that was added or updated during the main migration to ensure no data is lost.

CUSTOM MIGRATION

Our Migration Process

We've perfected our migration process to ensure a seamless transition with minimal disruption to your business.

1

Connect Accounts

Securely link your source and Freshchat accounts to prepare for migration.
Establish secure API connections between your source and destination accounts. All communication is encrypted and credentials are stored using AES-256 encryption standards on SOC 2 Type II, ISO 27001, GDPR and HIPAA certified infrastructure.

2

Migration Checklist

Review and complete the pre-migration checklist to ensure a smooth process.

Verify data structure, check for potential conflicts, and establish fallback procedures before proceeding with the full migration.

3

Sample Migration

Run a test migration with a small subset of data to validate the process.

Migrate a representative sample of your data to verify mapping accuracy and identify any potential issues.

4

Full Migration

Execute the complete migration of all your data from Freshchat.

Transfer your entire dataset according to your custom specifications, with real-time progress tracking and comprehensive logging.

5

Delta Migration

Optional: Sync any new data created during the migration process.

Capture and transfer any new data that was added or updated during the main migration to ensure no data is lost.

Enterprise-Grade Security & Compliance

Your customer data is precious. Our migration platform maintains the highest standards of security and regulatory compliance.

SOC 2 Type II

Independently audited compliance with rigorous security standards

ISO 27001

Certified information security management system

GDPR

Full compliance with EU data protection regulations

HIPAA

Certified for handling protected health information

AES-256 Encryption

Bank-grade encryption for all stored credentials

Latest TLS

Secure transfer protocol for all data in transit

Role-Based Access

We follow role-based access control for every migration project

Scheduled Deletion

Automatic data purging after migration completion

Enterprise-Grade Security & Compliance

Your customer data is precious. Our migration platform maintains the highest standards of security and regulatory compliance.

SOC 2 Type II

Independently audited compliance with rigorous security standards

ISO 27001

Certified information security management system

GDPR

Full compliance with EU data protection regulations

HIPAA

Certified for handling protected health information

AES-256 Encryption

Bank-grade encryption for all stored credentials

Latest TLS

Secure transfer protocol for all data in transit

Role-Based Access

We follow role-based access control for every migration project

Scheduled Deletion

Automatic data purging after migration completion

Enterprise-Grade Security & Compliance

Your customer data is precious. Our migration platform maintains the highest standards of security and regulatory compliance.

SOC 2 Type II

Independently audited compliance with rigorous security standards

ISO 27001

Certified information security management system

GDPR

Full compliance with EU data protection regulations

HIPAA

Certified for handling protected health information

AES-256 Encryption

Bank-grade encryption for all stored credentials

Latest TLS

Secure transfer protocol for all data in transit

Role-Based Access

We follow role-based access control for every migration project

Scheduled Deletion

Automatic data purging after migration completion

Ready to migrate to Freshchat?
Ready to migrate to Freshchat?

Our team of migration experts will handle every aspect of your migration, ensuring a smooth transition with no data loss.

Our technical team could probably do this, but given your expertise, the size of the project, and your fees, it was a no-brainer to engage you. Super efficient process that we would definitely do again.

Our technical team could probably do this, but given your expertise, the size of the project, and your fees, it was a no-brainer to engage you. Super efficient process that we would definitely do again.

Alex Funaro

Technology Advisor, Institue for Integrative Nutrition

Alex Funaro IIN

Have more questions? Contact our team