---
title: "Migrate from Zoho Desk to Help Scout | ClonePartner"
description: "Seamless Zoho Desk to Help Scout migration. Engineer-led, zero downtime, 100% data accuracy."
source: Zoho Desk
target: Help Scout
canonical: "https://clonepartner.com/migrate/zoho-desk-to-help-scout/"
---

# Zoho Desk → Help Scout migration

Seamless Zoho Desk to Help Scout migration — all records moved with accuracy and care.

## Entity mappings

- **Tickets** (Zoho Desk) → **Conversations** (Help Scout)
- **Contacts** (Zoho Desk) → **Customers** (Help Scout)
- **Accounts** (Zoho Desk) → **Companies** (Help Scout)
- **Ticket Comments** (Zoho Desk) → **Conversation Notes** (Help Scout)
- **Ticket Threads** (Zoho Desk) → **Conversation Threads** (Help Scout)
- **Attachments** (Zoho Desk) → **Conversation Attachments** (Help Scout)
- **Departments** (Zoho Desk) → **Mailboxes** (Help Scout)
- **Ticket Tags** (Zoho Desk) → **Tags** (Help Scout)
- **Custom Fields** (Zoho Desk) → **Custom Field Values** (Help Scout)
- **Contact Custom Fields** (Zoho Desk) → **Customer Properties** (Help Scout)
- **Knowledge Base Articles** (Zoho Desk) → **Not Available** (Help Scout)
- **Agents** (Zoho Desk) → **Not Available** (Help Scout)
- **SLA Policies** (Zoho Desk) → **Not Available** (Help Scout)
- **Products** (Zoho Desk) → **Tags** (Help Scout)
- **Tasks** (Zoho Desk) → **Not Available** (Help Scout)

## What we migrate

### Migration Filter

- **User Selection** — Migrate tickets for specific users or agents
- **Time Range** — Migrate tickets from a specific time period
- **Conversation Type** — Filter by chat, email, or social media conversations
- **Tag-Based Selection** — Migrate tickets with specific tags only

### Data Types

- **Knowledge Base** — Articles, categories, and help center content
- **Tickets & Conversations** — Full conversation history with all metadata
- **Customer Profiles** — Customer information and interaction history
- **Automations & Macros** — Workflows, templates, and automation rules

## Frequently asked questions

### Who can view my data?

For each migration project, you'll be assigned a migration engineer. Only the migration engineer can view your data. No one else at ClonePartner can view your data.

### Can I sign an NDA?

If you are reaching out to us via one of our partners, we already have an NDA signed with them that unilaterally applies to all their customers. If you are reaching us directly and need an NDA signed, we'll be happy to sign your NDA or ours.

## Get a fixed-price quote

[Talk to an engineer](https://cal.com/clonepartner/meet?duration=30&utm_source=xtoy&utm_medium=button&utm_campaign=demo_bookings&utm_content=cta_click&utm_term=demo_button_click) about your Zoho Desk → Help Scout migration.