---
title: "Migrate from Zoho Desk to Gorgias | ClonePartner"
description: "Seamless Zoho Desk to Gorgias migration. Engineer-led, zero downtime, 100% data accuracy."
source: Zoho Desk
target: Gorgias
canonical: "https://clonepartner.com/migrate/zoho-desk-to-gorgias/"
---

# Zoho Desk → Gorgias migration

Seamless Zoho Desk to Gorgias migration — all records moved with accuracy and care.

## Entity mappings

- **Tickets** (Zoho Desk) → **Tickets** (Gorgias)
- **Contacts** (Zoho Desk) → **Customers** (Gorgias)
- **Agents** (Zoho Desk) → **Users (Agents)** (Gorgias)
- **Ticket Comments** (Zoho Desk) → **Internal Notes** (Gorgias)
- **Ticket Threads** (Zoho Desk) → **Ticket Messages** (Gorgias)
- **Attachments** (Zoho Desk) → **Attachments** (Gorgias)
- **Teams** (Zoho Desk) → **Teams** (Gorgias)
- **Ticket Tags** (Zoho Desk) → **Tags** (Gorgias)
- **Custom Fields** (Zoho Desk) → **Custom Fields** (Gorgias)
- **Knowledge Base Articles** (Zoho Desk) → **Not Available** (Gorgias)
- **Departments** (Zoho Desk) → **Teams** (Gorgias)
- **SLA Policies** (Zoho Desk) → **Rules** (Gorgias)
- **Products** (Zoho Desk) → **Integrations** (Gorgias)
- **Accounts** (Zoho Desk) → **Customers** (Gorgias)

## What we migrate

### Migration Filter

- **User Selection** — Migrate tickets for specific users or agents
- **Time Range** — Migrate tickets from a specific time period
- **Conversation Type** — Filter by chat, email, or social media conversations
- **Tag-Based Selection** — Migrate tickets with specific tags only

### Data Types

- **Knowledge Base** — Articles, categories, and help center content
- **Tickets & Conversations** — Full conversation history with all metadata
- **Customer Profiles** — Customer information and interaction history
- **Automations & Macros** — Workflows, templates, and automation rules

## Frequently asked questions

### Who can view my data?

For each migration project, you'll be assigned a migration engineer. Only the migration engineer can view your data. No one else at ClonePartner can view your data.

### Can I sign an NDA?

If you are reaching out to us via one of our partners, we already have an NDA signed with them that unilaterally applies to all their customers. If you are reaching us directly and need an NDA signed, we'll be happy to sign your NDA or ours.

## Get a fixed-price quote

[Talk to an engineer](https://cal.com/clonepartner/meet?duration=30&utm_source=xtoy&utm_medium=button&utm_campaign=demo_bookings&utm_content=cta_click&utm_term=demo_button_click) about your Zoho Desk → Gorgias migration.