---
title: "Migrate from Trengo to SolarWinds Service Desk | ClonePartner"
description: "Seamless Trengo to SolarWinds Service Desk migration. Engineer-led, zero downtime, 100% data accuracy."
source: Trengo
target: SolarWinds Service Desk
canonical: "https://clonepartner.com/migrate/trengo-to-solarwinds-service-desk/"
---

# Trengo → SolarWinds Service Desk migration

Seamless Trengo to SolarWinds Service Desk migration — all records moved with accuracy and care.

## Entity mappings

- **Conversations** (Trengo) → **Incidents** (SolarWinds Service Desk)
- **Messages** (Trengo) → **Comments** (SolarWinds Service Desk)
- **Contacts** (Trengo) → **Requesters** (SolarWinds Service Desk)
- **Agents** (Trengo) → **Technicians** (SolarWinds Service Desk)
- **Teams** (Trengo) → **Groups** (SolarWinds Service Desk)
- **Labels** (Trengo) → **Categories** (SolarWinds Service Desk)
- **Custom Fields** (Trengo) → **Custom Fields** (SolarWinds Service Desk)

## What we migrate

### Migration Filter

- **User Selection** — Migrate tickets for specific users or agents
- **Time Range** — Migrate tickets from a specific time period
- **Conversation Type** — Filter by chat, email, or social media conversations
- **Tag-Based Selection** — Migrate tickets with specific tags only

### Data Types

- **Knowledge Base** — Articles, categories, and help center content
- **Tickets & Conversations** — Full conversation history with all metadata
- **Customer Profiles** — Customer information and interaction history
- **Automations & Macros** — Workflows, templates, and automation rules

## Get a fixed-price quote

[Talk to an engineer](https://cal.com/clonepartner/meet?duration=30&utm_source=xtoy&utm_medium=button&utm_campaign=demo_bookings&utm_content=cta_click&utm_term=demo_button_click) about your Trengo → SolarWinds Service Desk migration.