---
title: "Migrate from TOPdesk to Zendesk | ClonePartner"
description: "Seamless TOPdesk to Zendesk migration. Engineer-led, zero downtime, 100% data accuracy."
source: TOPdesk
target: Zendesk
canonical: "https://clonepartner.com/migrate/topdesk-to-zendesk/"
---

# TOPdesk → Zendesk migration

Seamless TOPdesk to Zendesk migration — all records moved with accuracy and care.

## Entity mappings

- **Incidents** (TOPdesk) → **Tickets** (Zendesk)
- **Persons (Callers)** (TOPdesk) → **Users** (Zendesk)
- **Operators** (TOPdesk) → **Users** (Zendesk)
- **Operator Groups** (TOPdesk) → **Groups** (Zendesk)
- **Person Groups** (TOPdesk) → **Organizations** (Zendesk)
- **Departments** (TOPdesk) → **Organizations** (Zendesk)
- **Branches** (TOPdesk) → **Organizations** (Zendesk)
- **Knowledge Items** (TOPdesk) → **Help Center Articles** (Zendesk)
- **Categories** (TOPdesk) → **Ticket Fields** (Zendesk)
- **Attachments** (TOPdesk) → **Attachments** (Zendesk)
- **Action (Progress Trail)** (TOPdesk) → **Ticket Comments** (Zendesk)
- **Change Requests** (TOPdesk) → **Tickets** (Zendesk)
- **Assets** (TOPdesk) → **Custom Object Records** (Zendesk)
- **SLA Priorities** (TOPdesk) → **SLA Policies** (Zendesk)
- **Service Requests** (TOPdesk) → **Tickets** (Zendesk)

## Get a fixed-price quote

[Talk to an engineer](https://cal.com/clonepartner/meet?duration=30&utm_source=xtoy&utm_medium=button&utm_campaign=demo_bookings&utm_content=cta_click&utm_term=demo_button_click) about your TOPdesk → Zendesk migration.