---
title: "Migrate from TOPdesk to NinjaOne ITSM | ClonePartner"
description: "Seamless TOPdesk to NinjaOne ITSM migration. Engineer-led, zero downtime, 100% data accuracy."
source: TOPdesk
target: NinjaOne ITSM
canonical: "https://clonepartner.com/migrate/topdesk-to-ninjaone-itsm/"
---

# TOPdesk → NinjaOne ITSM migration

Seamless TOPdesk to NinjaOne ITSM migration — all records moved with accuracy and care.

## Entity mappings

- **Incidents** (TOPdesk) → **Tickets** (NinjaOne ITSM)
- **Change Requests** (TOPdesk) → **Tickets** (NinjaOne ITSM)
- **Knowledge Items** (TOPdesk) → **Knowledge Base Articles (NinjaOne Documentation / KB)** (NinjaOne ITSM)
- **Persons (Callers)** (TOPdesk) → **Contacts** (NinjaOne ITSM)
- **Departments** (TOPdesk) → **Organizations** (NinjaOne ITSM)
- **Branches** (TOPdesk) → **Locations** (NinjaOne ITSM)
- **Categories** (TOPdesk) → **Ticket Boards** (NinjaOne ITSM)
- **Action (Progress Trail)** (TOPdesk) → **Ticket Comments** (NinjaOne ITSM)
- **Service Requests** (TOPdesk) → **Tickets** (NinjaOne ITSM)
- **SLA Priorities** (TOPdesk) → **Custom Fields** (NinjaOne ITSM)
- **Attachments** (TOPdesk) → **Ticket Comments** (NinjaOne ITSM)

## Get a fixed-price quote

[Talk to an engineer](https://cal.com/clonepartner/meet?duration=30&utm_source=xtoy&utm_medium=button&utm_campaign=demo_bookings&utm_content=cta_click&utm_term=demo_button_click) about your TOPdesk → NinjaOne ITSM migration.