---
title: "Migrate from SysAid ITSM to InvGate Service Management | ClonePartner"
description: "Seamless SysAid ITSM to InvGate Service Management migration. Engineer-led, zero downtime, 100% data accuracy."
source: SysAid ITSM
target: InvGate Service Management
canonical: "https://clonepartner.com/migrate/sysaid-itsm-to-invgate-service-management/"
---

# SysAid ITSM → InvGate Service Management migration

Seamless SysAid ITSM to InvGate Service Management migration — all records moved with accuracy and care.

## Entity mappings

- **Incident** (SysAid ITSM) → **Requests (Incidents)** (InvGate Service Management)
- **Service Request** (SysAid ITSM) → **Requests (Incidents)** (InvGate Service Management)
- **Category** (SysAid ITSM) → **Service Catalog Categories** (InvGate Service Management)
- **Knowledge Base Article** (SysAid ITSM) → **Knowledge Articles** (InvGate Service Management)
- **Admin** (SysAid ITSM) → **Users (Agents)** (InvGate Service Management)
- **User** (SysAid ITSM) → **Requesters (End Users)** (InvGate Service Management)
- **Group** (SysAid ITSM) → **Groups (Teams)** (InvGate Service Management)
- **Note** (SysAid ITSM) → **Comments / Notes** (InvGate Service Management)
- **Attachment** (SysAid ITSM) → **Attachments** (InvGate Service Management)
- **CI (Configuration Item)** (SysAid ITSM) → **Configuration Items (CIs)** (InvGate Service Management)

## Get a fixed-price quote

[Talk to an engineer](https://cal.com/clonepartner/meet?duration=30&utm_source=xtoy&utm_medium=button&utm_campaign=demo_bookings&utm_content=cta_click&utm_term=demo_button_click) about your SysAid ITSM → InvGate Service Management migration.