---
title: "Migrate from SysAid ITSM to Freshservice | ClonePartner"
description: "Seamless SysAid ITSM to Freshservice migration. Engineer-led, zero downtime, 100% data accuracy."
source: SysAid ITSM
target: Freshservice
canonical: "https://clonepartner.com/migrate/sysaid-itsm-to-freshservice/"
---

# SysAid ITSM → Freshservice migration

Seamless SysAid ITSM to Freshservice migration — all records moved with accuracy and care.

## Entity mappings

- **Service Request** (SysAid ITSM) → **Tickets** (Freshservice)
- **Incident** (SysAid ITSM) → **Tickets** (Freshservice)
- **Problem** (SysAid ITSM) → **Problems** (Freshservice)
- **Change Request** (SysAid ITSM) → **Changes** (Freshservice)
- **Asset** (SysAid ITSM) → **Assets** (Freshservice)
- **User** (SysAid ITSM) → **Requesters** (Freshservice)
- **Admin** (SysAid ITSM) → **Agents** (Freshservice)
- **Group** (SysAid ITSM) → **Agent Groups** (Freshservice)
- **Company** (SysAid ITSM) → **Departments** (Freshservice)
- **Category** (SysAid ITSM) → **Service Categories** (Freshservice)
- **Knowledge Base Article** (SysAid ITSM) → **Solutions Articles** (Freshservice)
- **Catalog Item** (SysAid ITSM) → **Service Catalog Items** (Freshservice)
- **Supplier** (SysAid ITSM) → **Vendors** (Freshservice)
- **Note** (SysAid ITSM) → **Ticket Conversations** (Freshservice)

## Get a fixed-price quote

[Talk to an engineer](https://cal.com/clonepartner/meet?duration=30&utm_source=xtoy&utm_medium=button&utm_campaign=demo_bookings&utm_content=cta_click&utm_term=demo_button_click) about your SysAid ITSM → Freshservice migration.