---
title: "Migrate from ServiceDesk Plus to BMC Helix ITSM | ClonePartner"
description: "Seamless ServiceDesk Plus to BMC Helix ITSM migration. Engineer-led, zero downtime, 100% data accuracy."
source: ServiceDesk Plus
target: BMC Helix ITSM
canonical: "https://clonepartner.com/migrate/servicedesk-plus-to-bmc-helix-itsm/"
---

# ServiceDesk Plus → BMC Helix ITSM migration

Seamless ServiceDesk Plus to BMC Helix ITSM migration — all records moved with accuracy and care.

## Entity mappings

- **Requests (Incidents)** (ServiceDesk Plus) → **Incident** (BMC Helix ITSM)
- **Service Request Templates** (ServiceDesk Plus) → **Service Request** (BMC Helix ITSM)
- **Problems** (ServiceDesk Plus) → **Problem Investigation** (BMC Helix ITSM)
- **Changes** (ServiceDesk Plus) → **Change Request** (BMC Helix ITSM)
- **Tasks** (ServiceDesk Plus) → **Task** (BMC Helix ITSM)
- **Solutions (Knowledge Base)** (ServiceDesk Plus) → **Knowledge Article** (BMC Helix ITSM)
- **Assets (CIs)** (ServiceDesk Plus) → **Configuration Item (CI)** (BMC Helix ITSM)
- **CI Relationships** (ServiceDesk Plus) → **CI Relationship** (BMC Helix ITSM)
- **Requesters (Users)** (ServiceDesk Plus) → **People (Person)** (BMC Helix ITSM)
- **Technicians** (ServiceDesk Plus) → **People (Person)** (BMC Helix ITSM)
- **Sites** (ServiceDesk Plus) → **Site** (BMC Helix ITSM)
- **Groups (Technician Groups)** (ServiceDesk Plus) → **Support Group** (BMC Helix ITSM)
- **Categories** (ServiceDesk Plus) → **Category (Operational/Product)** (BMC Helix ITSM)
- **Request Notes/Worklogs** (ServiceDesk Plus) → **Work Info (Activity Log)** (BMC Helix ITSM)

## Get a fixed-price quote

[Talk to an engineer](https://cal.com/clonepartner/meet?duration=30&utm_source=xtoy&utm_medium=button&utm_campaign=demo_bookings&utm_content=cta_click&utm_term=demo_button_click) about your ServiceDesk Plus → BMC Helix ITSM migration.