---
title: "Migrate from Salesforce Service Cloud to Groove | ClonePartner"
description: "Seamless Salesforce Service Cloud to Groove migration. Engineer-led, zero downtime, 100% data accuracy."
source: Salesforce Service Cloud
target: Groove
canonical: "https://clonepartner.com/migrate/salesforce-service-cloud-to-groove/"
---

# Salesforce Service Cloud → Groove migration

Seamless Salesforce Service Cloud to Groove migration — all records moved with accuracy and care.

## Entity mappings

- **Cases** (Salesforce Service Cloud) → **Tickets** (Groove)
- **Case Comments** (Salesforce Service Cloud) → **Messages** (Groove)
- **Attachments** (Salesforce Service Cloud) → **Attachments** (Groove)
- **Contacts** (Salesforce Service Cloud) → **Contacts** (Groove)
- **Agents** (Salesforce Service Cloud) → **Agents** (Groove)
- **Accounts** (Salesforce Service Cloud) → **Organizations** (Groove)
- **Knowledge Articles** (Salesforce Service Cloud) → **Knowledge Base Articles** (Groove)

## What we migrate

### Migration Filter

- **User Selection** — Migrate tickets for specific users or agents
- **Time Range** — Migrate tickets from a specific time period
- **Conversation Type** — Filter by chat, email, or social media conversations
- **Tag-Based Selection** — Migrate tickets with specific tags only

### Data Types

- **Knowledge Base** — Articles, categories, and help center content
- **Tickets & Conversations** — Full conversation history with all metadata
- **Customer Profiles** — Customer information and interaction history
- **Automations & Macros** — Workflows, templates, and automation rules

## Get a fixed-price quote

[Talk to an engineer](https://cal.com/clonepartner/meet?duration=30&utm_source=xtoy&utm_medium=button&utm_campaign=demo_bookings&utm_content=cta_click&utm_term=demo_button_click) about your Salesforce Service Cloud → Groove migration.