---
title: "Migrate from Pylon to Salesforce Service Cloud | ClonePartner"
description: "Seamless Pylon to Salesforce Service Cloud migration. Engineer-led, zero downtime, 100% data accuracy."
source: Pylon
target: Salesforce Service Cloud
canonical: "https://clonepartner.com/migrate/pylon-to-salesforce-service-cloud/"
---

# Pylon → Salesforce Service Cloud migration

Seamless Pylon to Salesforce Service Cloud migration — all records moved with accuracy and care.

## Entity mappings

- **Conversations** (Pylon) → **Case** (Salesforce Service Cloud)
- **Messages** (Pylon) → **EmailMessage** (Salesforce Service Cloud)
- **Contacts** (Pylon) → **Contact** (Salesforce Service Cloud)
- **Accounts** (Pylon) → **Account** (Salesforce Service Cloud)
- **Tags** (Pylon) → **Topic** (Salesforce Service Cloud)
- **Custom Fields** (Pylon) → **Case** (Salesforce Service Cloud)
- **Teams** (Pylon) → **Group** (Salesforce Service Cloud)
- **Agents** (Pylon) → **User** (Salesforce Service Cloud)
- **Attachments** (Pylon) → **ContentVersion** (Salesforce Service Cloud)
- **Notes** (Pylon) → **CaseComment** (Salesforce Service Cloud)
- **Knowledge Base Articles** (Pylon) → **KnowledgeArticleVersion** (Salesforce Service Cloud)

## What we migrate

### Migration Filter

- **User Selection** — Migrate tickets for specific users or agents
- **Time Range** — Migrate tickets from a specific time period
- **Conversation Type** — Filter by chat, email, or social media conversations
- **Tag-Based Selection** — Migrate tickets with specific tags only

### Data Types

- **Knowledge Base** — Articles, categories, and help center content
- **Tickets & Conversations** — Full conversation history with all metadata
- **Customer Profiles** — Customer information and interaction history
- **Automations & Macros** — Workflows, templates, and automation rules

## Get a fixed-price quote

[Talk to an engineer](https://cal.com/clonepartner/meet?duration=30&utm_source=xtoy&utm_medium=button&utm_campaign=demo_bookings&utm_content=cta_click&utm_term=demo_button_click) about your Pylon → Salesforce Service Cloud migration.