---
title: "Migrate from Pylon to Richpanel | ClonePartner"
description: "Seamless Pylon to Richpanel migration. Engineer-led, zero downtime, 100% data accuracy."
source: Pylon
target: Richpanel
canonical: "https://clonepartner.com/migrate/pylon-to-richpanel/"
---

# Pylon → Richpanel migration

Seamless Pylon to Richpanel migration — all records moved with accuracy and care.

## Entity mappings

- **Conversations** (Pylon) → **Conversations** (Richpanel)
- **Messages** (Pylon) → **Messages** (Richpanel)
- **Contacts** (Pylon) → **Customers** (Richpanel)
- **Accounts** (Pylon) → **Customers** (Richpanel)
- **Tags** (Pylon) → **Tags** (Richpanel)
- **Custom Fields** (Pylon) → **Custom Fields** (Richpanel)
- **Attachments** (Pylon) → **Attachments** (Richpanel)
- **Notes** (Pylon) → **Customer Notes** (Richpanel)
- **Knowledge Base Articles** (Pylon) → **Self-Service Articles** (Richpanel)
- **SLA Policies** (Pylon) → **Not Available** (Richpanel)

## What we migrate

### Migration Filter

- **User Selection** — Migrate tickets for specific users or agents
- **Time Range** — Migrate tickets from a specific time period
- **Conversation Type** — Filter by chat, email, or social media conversations
- **Tag-Based Selection** — Migrate tickets with specific tags only

### Data Types

- **Knowledge Base** — Articles, categories, and help center content
- **Tickets & Conversations** — Full conversation history with all metadata
- **Customer Profiles** — Customer information and interaction history
- **Automations & Macros** — Workflows, templates, and automation rules

## Get a fixed-price quote

[Talk to an engineer](https://cal.com/clonepartner/meet?duration=30&utm_source=xtoy&utm_medium=button&utm_campaign=demo_bookings&utm_content=cta_click&utm_term=demo_button_click) about your Pylon → Richpanel migration.