---
title: "Migrate from Plain to Crisp | ClonePartner"
description: "Seamless Plain to Crisp migration. Engineer-led, zero downtime, 100% data accuracy."
source: Plain
target: Crisp
canonical: "https://clonepartner.com/migrate/plain-to-crisp/"
---

# Plain → Crisp migration

Seamless Plain to Crisp migration — all records moved with accuracy and care.

## Entity mappings

- **Customer** (Plain) → **Contact (People)** (Crisp)
- **CustomerGroup** (Plain) → **Conversation Meta** (Crisp)
- **CustomerGroupMembership** (Plain) → **Conversation Meta** (Crisp)
- **Thread** (Plain) → **Conversation** (Crisp)
- **ThreadField** (Plain) → **Not Available** (Crisp)
- **ThreadFieldValue** (Plain) → **Conversation Meta** (Crisp)
- **Timeline Entry** (Plain) → **Message** (Crisp)
- **EmailMessage** (Plain) → **Message** (Crisp)
- **ChatMessage** (Plain) → **Message** (Crisp)
- **Note** (Plain) → **Message** (Crisp)
- **Label** (Plain) → **Conversation Meta** (Crisp)
- **LabelType** (Plain) → **Not Available** (Crisp)
- **ThreadAssignment** (Plain) → **Conversation Meta** (Crisp)
- **User** (Plain) → **Not Available** (Crisp)
- **MachineUser** (Plain) → **Not Available** (Crisp)
- **Workspace** (Plain) → **Not Available** (Crisp)
- **Tenant** (Plain) → **Contact (People)** (Crisp)
- **CustomerTenantMembership** (Plain) → **Contact (People)** (Crisp)
- **Attachment** (Plain) → **Message** (Crisp)
- **Snippet** (Plain) → **Not Available** (Crisp)
- **Tier** (Plain) → **Not Available** (Crisp)
- **ThreadStatus** (Plain) → **Conversation Meta** (Crisp)
- **CustomerEvent** (Plain) → **Not Available** (Crisp)
- **Webhook** (Plain) → **Not Available** (Crisp)

## What we migrate

### Migration Filter

- **User Selection** — Migrate tickets for specific users or agents
- **Time Range** — Migrate tickets from a specific time period
- **Conversation Type** — Filter by chat, email, or social media conversations
- **Tag-Based Selection** — Migrate tickets with specific tags only

### Data Types

- **Knowledge Base** — Articles, categories, and help center content
- **Tickets & Conversations** — Full conversation history with all metadata
- **Customer Profiles** — Customer information and interaction history
- **Automations & Macros** — Workflows, templates, and automation rules

## Get a fixed-price quote

[Talk to an engineer](https://cal.com/clonepartner/meet?duration=30&utm_source=xtoy&utm_medium=button&utm_campaign=demo_bookings&utm_content=cta_click&utm_term=demo_button_click) about your Plain → Crisp migration.