---
title: "Migrate from NinjaOne ITSM to Freshservice | ClonePartner"
description: "Seamless NinjaOne ITSM to Freshservice migration. Engineer-led, zero downtime, 100% data accuracy."
source: NinjaOne ITSM
target: Freshservice
canonical: "https://clonepartner.com/migrate/ninjaone-itsm-to-freshservice/"
---

# NinjaOne ITSM → Freshservice migration

Seamless NinjaOne ITSM to Freshservice migration — all records moved with accuracy and care.

## Entity mappings

- **Organizations** (NinjaOne ITSM) → **Departments** (Freshservice)
- **Devices** (NinjaOne ITSM) → **Assets** (Freshservice)
- **Tickets** (NinjaOne ITSM) → **Tickets** (Freshservice)
- **Ticket Comments** (NinjaOne ITSM) → **Ticket Conversations** (Freshservice)
- **Ticket Statuses** (NinjaOne ITSM) → **Ticket Status (built-in field)** (Freshservice)
- **Contacts** (NinjaOne ITSM) → **Requesters** (Freshservice)
- **Users (Technicians)** (NinjaOne ITSM) → **Agents** (Freshservice)
- **Roles** (NinjaOne ITSM) → **Roles** (Freshservice)
- **Groups** (NinjaOne ITSM) → **Agent Groups** (Freshservice)
- **Locations** (NinjaOne ITSM) → **Locations** (Freshservice)
- **Knowledge Base Articles** (NinjaOne ITSM) → **Solutions Articles** (Freshservice)
- **Software Inventory** (NinjaOne ITSM) → **Products** (Freshservice)

## Get a fixed-price quote

[Talk to an engineer](https://cal.com/clonepartner/meet?duration=30&utm_source=xtoy&utm_medium=button&utm_campaign=demo_bookings&utm_content=cta_click&utm_term=demo_button_click) about your NinjaOne ITSM → Freshservice migration.