---
title: "Migrate from Kayako to Help Scout | ClonePartner"
description: "Seamless Kayako to Help Scout migration. Engineer-led, zero downtime, 100% data accuracy."
source: Kayako
target: Help Scout
canonical: "https://clonepartner.com/migrate/kayako-to-help-scout/"
---

# Kayako → Help Scout migration

Seamless Kayako to Help Scout migration — all records moved with accuracy and care.

## Entity mappings

- **Conversations** (Kayako) → **Conversations** (Help Scout)
- **Messages** (Kayako) → **Conversation Threads** (Help Scout)
- **Attachments** (Kayako) → **Conversation Attachments** (Help Scout)
- **Users** (Kayako) → **Customers** (Help Scout)
- **Organizations** (Kayako) → **Companies** (Help Scout)
- **Notes** (Kayako) → **Conversation Notes** (Help Scout)
- **Conversation Tags** (Kayako) → **Tags** (Help Scout)
- **User Identities** (Kayako) → **Customer Emails** (Help Scout)
- **Channels** (Kayako) → **Mailboxes** (Help Scout)
- **Help Center Articles** (Kayako) → **Not Available** (Help Scout)
- **Automations** (Kayako) → **Not Available** (Help Scout)
- **SLA Policies** (Kayako) → **Not Available** (Help Scout)

## What we migrate

### Migration Filter

- **User Selection** — Migrate tickets for specific users or agents
- **Time Range** — Migrate tickets from a specific time period
- **Conversation Type** — Filter by chat, email, or social media conversations
- **Tag-Based Selection** — Migrate tickets with specific tags only

### Data Types

- **Knowledge Base** — Articles, categories, and help center content
- **Tickets & Conversations** — Full conversation history with all metadata
- **Customer Profiles** — Customer information and interaction history
- **Automations & Macros** — Workflows, templates, and automation rules

## Get a fixed-price quote

[Talk to an engineer](https://cal.com/clonepartner/meet?duration=30&utm_source=xtoy&utm_medium=button&utm_campaign=demo_bookings&utm_content=cta_click&utm_term=demo_button_click) about your Kayako → Help Scout migration.