---
title: "Migrate from Jira Service Management to Tidio | ClonePartner"
description: "Seamless Jira Service Management to Tidio migration. Engineer-led, zero downtime, 100% data accuracy."
source: Jira Service Management
target: Tidio
canonical: "https://clonepartner.com/migrate/jira-service-management-to-tidio/"
---

# Jira Service Management → Tidio migration

Seamless Jira Service Management to Tidio migration — all records moved with accuracy and care.

## Entity mappings

- **Issues** (Jira Service Management) → **Conversations** (Tidio)
- **Customer Requests** (Jira Service Management) → **Conversations** (Tidio)
- **Users** (Jira Service Management) → **Operators** (Tidio)
- **Comments** (Jira Service Management) → **Conversations** (Tidio)
- **Attachments** (Jira Service Management) → **Attachments** (Tidio)

## What we migrate

### Migration Filter

- **User Selection** — Migrate tickets for specific users or agents
- **Time Range** — Migrate tickets from a specific time period
- **Conversation Type** — Filter by chat, email, or social media conversations
- **Tag-Based Selection** — Migrate tickets with specific tags only

### Data Types

- **Knowledge Base** — Articles, categories, and help center content
- **Tickets & Conversations** — Full conversation history with all metadata
- **Customer Profiles** — Customer information and interaction history
- **Automations & Macros** — Workflows, templates, and automation rules

## Get a fixed-price quote

[Talk to an engineer](https://cal.com/clonepartner/meet?duration=30&utm_source=xtoy&utm_medium=button&utm_campaign=demo_bookings&utm_content=cta_click&utm_term=demo_button_click) about your Jira Service Management → Tidio migration.