---
title: "Migrate from Jira Service Management to Crisp | ClonePartner"
description: "Seamless Jira Service Management to Crisp migration. Engineer-led, zero downtime, 100% data accuracy."
source: Jira Service Management
target: Crisp
canonical: "https://clonepartner.com/migrate/jira-service-management-to-crisp/"
---

# Jira Service Management → Crisp migration

Seamless Jira Service Management to Crisp migration — all records moved with accuracy and care.

## Entity mappings

- **Requests (Issues)** (Jira Service Management) → **Conversation** (Crisp)
- **Request Comments** (Jira Service Management) → **Message** (Crisp)
- **Request Attachments** (Jira Service Management) → **Message** (Crisp)
- **Request Participants** (Jira Service Management) → **Conversation Meta** (Crisp)
- **Request SLA Information** (Jira Service Management) → **Conversation Meta** (Crisp)
- **Request Types** (Jira Service Management) → **Conversation Meta** (Crisp)
- **Service Desks (Projects)** (Jira Service Management) → **Not Available** (Crisp)
- **Customers** (Jira Service Management) → **Contact (People)** (Crisp)
- **Organizations** (Jira Service Management) → **Contact (People)** (Crisp)
- **Queues** (Jira Service Management) → **Not Available** (Crisp)
- **Knowledge Base Articles** (Jira Service Management) → **Helpdesk Article** (Crisp)
- **Users (Agents)** (Jira Service Management) → **Not Available** (Crisp)
- **Groups** (Jira Service Management) → **Not Available** (Crisp)
- **Custom Fields** (Jira Service Management) → **Conversation Meta** (Crisp)
- **Custom Field Options** (Jira Service Management) → **Conversation Meta** (Crisp)
- **Workflows** (Jira Service Management) → **Not Available** (Crisp)
- **Workflow Statuses** (Jira Service Management) → **Conversation Meta** (Crisp)
- **Transitions** (Jira Service Management) → **Not Available** (Crisp)
- **Issue Links** (Jira Service Management) → **Conversation Meta** (Crisp)
- **Priorities** (Jira Service Management) → **Conversation Meta** (Crisp)
- **Resolutions** (Jira Service Management) → **Conversation Meta** (Crisp)
- **Components** (Jira Service Management) → **Conversation Meta** (Crisp)
- **Versions** (Jira Service Management) → **Not Available** (Crisp)
- **Assets (Insight Objects)** (Jira Service Management) → **Contact (People)** (Crisp)
- **Asset Object Schemas** (Jira Service Management) → **Not Available** (Crisp)
- **Contact Note** (Jira Service Management) → **Contact Note** (Crisp)

## What we migrate

### Migration Filter

- **User Selection** — Migrate tickets for specific users or agents
- **Time Range** — Migrate tickets from a specific time period
- **Conversation Type** — Filter by chat, email, or social media conversations
- **Tag-Based Selection** — Migrate tickets with specific tags only

### Data Types

- **Knowledge Base** — Articles, categories, and help center content
- **Tickets & Conversations** — Full conversation history with all metadata
- **Customer Profiles** — Customer information and interaction history
- **Automations & Macros** — Workflows, templates, and automation rules

## Get a fixed-price quote

[Talk to an engineer](https://cal.com/clonepartner/meet?duration=30&utm_source=xtoy&utm_medium=button&utm_campaign=demo_bookings&utm_content=cta_click&utm_term=demo_button_click) about your Jira Service Management → Crisp migration.