---
title: "Migrate from Ivanti Neurons ITSM to Freshservice | ClonePartner"
description: "Seamless Ivanti Neurons ITSM to Freshservice migration. Engineer-led, zero downtime, 100% data accuracy."
source: Ivanti Neurons ITSM
target: Freshservice
canonical: "https://clonepartner.com/migrate/ivanti-neurons-itsm-to-freshservice/"
---

# Ivanti Neurons ITSM → Freshservice migration

Seamless Ivanti Neurons ITSM to Freshservice migration — all records moved with accuracy and care.

## Entity mappings

- **Incident** (Ivanti Neurons ITSM) → **Tickets** (Freshservice)
- **Service Request** (Ivanti Neurons ITSM) → **Tickets** (Freshservice)
- **Problem** (Ivanti Neurons ITSM) → **Problems** (Freshservice)
- **Change Request** (Ivanti Neurons ITSM) → **Changes** (Freshservice)
- **Release** (Ivanti Neurons ITSM) → **Releases** (Freshservice)
- **Knowledge Article** (Ivanti Neurons ITSM) → **Solutions Articles** (Freshservice)
- **Configuration Item (CI)** (Ivanti Neurons ITSM) → **Assets** (Freshservice)
- **Employee** (Ivanti Neurons ITSM) → **Requesters** (Freshservice)
- **Team** (Ivanti Neurons ITSM) → **Agent Groups** (Freshservice)
- **Category** (Ivanti Neurons ITSM) → **Service Categories** (Freshservice)
- **Service Catalog Offering** (Ivanti Neurons ITSM) → **Service Catalog Items** (Freshservice)
- **Journal (Worklog)** (Ivanti Neurons ITSM) → **Ticket Conversations** (Freshservice)
- **Vendor** (Ivanti Neurons ITSM) → **Vendors** (Freshservice)
- **Contract** (Ivanti Neurons ITSM) → **Contracts** (Freshservice)
- **Location** (Ivanti Neurons ITSM) → **Locations** (Freshservice)

## Get a fixed-price quote

[Talk to an engineer](https://cal.com/clonepartner/meet?duration=30&utm_source=xtoy&utm_medium=button&utm_campaign=demo_bookings&utm_content=cta_click&utm_term=demo_button_click) about your Ivanti Neurons ITSM → Freshservice migration.