---
title: "Migrate from InvGate Service Management to ServiceDesk Plus | ClonePartner"
description: "Seamless InvGate Service Management to ServiceDesk Plus migration. Engineer-led, zero downtime, 100% data accuracy."
source: InvGate Service Management
target: ServiceDesk Plus
canonical: "https://clonepartner.com/migrate/invgate-service-management-to-servicedesk-plus/"
---

# InvGate Service Management → ServiceDesk Plus migration

Seamless InvGate Service Management to ServiceDesk Plus migration — all records moved with accuracy and care.

## Entity mappings

- **Requests (Incidents)** (InvGate Service Management) → **Requests (Incidents)** (ServiceDesk Plus)
- **Service Catalog Categories** (InvGate Service Management) → **Service Request Templates** (ServiceDesk Plus)
- **Problems** (InvGate Service Management) → **Problems** (ServiceDesk Plus)
- **Changes** (InvGate Service Management) → **Changes** (ServiceDesk Plus)
- **Knowledge Articles** (InvGate Service Management) → **Solutions (Knowledge Base)** (ServiceDesk Plus)
- **Users (Agents)** (InvGate Service Management) → **Technicians** (ServiceDesk Plus)
- **Requesters (End Users)** (InvGate Service Management) → **Requesters (Users)** (ServiceDesk Plus)
- **Groups (Teams)** (InvGate Service Management) → **Groups (Technician Groups)** (ServiceDesk Plus)
- **Comments / Notes** (InvGate Service Management) → **Request Notes/Worklogs** (ServiceDesk Plus)
- **Attachments** (InvGate Service Management) → **Request Attachments** (ServiceDesk Plus)
- **Configuration Items (CIs)** (InvGate Service Management) → **Assets (CIs)** (ServiceDesk Plus)
- **CI Relationships** (InvGate Service Management) → **CI Relationships** (ServiceDesk Plus)
- **Departments** (InvGate Service Management) → **Departments** (ServiceDesk Plus)
- **Locations** (InvGate Service Management) → **Sites** (ServiceDesk Plus)
- **SLAs** (InvGate Service Management) → **SLA** (ServiceDesk Plus)

## Get a fixed-price quote

[Talk to an engineer](https://cal.com/clonepartner/meet?duration=30&utm_source=xtoy&utm_medium=button&utm_campaign=demo_bookings&utm_content=cta_click&utm_term=demo_button_click) about your InvGate Service Management → ServiceDesk Plus migration.