---
title: "Migrate from Intercom to Jira Service Management | ClonePartner"
description: "Seamless Intercom to Jira Service Management migration. Engineer-led, zero downtime, 100% data accuracy."
source: Intercom
target: Jira Service Management
canonical: "https://clonepartner.com/migrate/intercom-to-jira-service-management/"
---

# Intercom → Jira Service Management migration

Seamless Intercom to Jira Service Management migration — all records moved with accuracy and care.

## Entity mappings

- **Conversations** (Intercom) → **Service Requests** (Jira Service Management)
- **Contacts** (Intercom) → **Customers** (Jira Service Management)
- **Admins** (Intercom) → **Users** (Jira Service Management)
- **Tags** (Intercom) → **Labels** (Jira Service Management)
- **Attachments** (Intercom) → **Attachments** (Jira Service Management)

## What we migrate

### Migration Filter

- **User Selection** — Migrate tickets for specific users or agents
- **Time Range** — Migrate tickets from a specific time period
- **Conversation Type** — Filter by chat, email, or social media conversations
- **Tag-Based Selection** — Migrate tickets with specific tags only

### Data Types

- **Knowledge Base** — Articles, categories, and help center content
- **Tickets & Conversations** — Full conversation history with all metadata
- **Customer Profiles** — Customer information and interaction history
- **Automations & Macros** — Workflows, templates, and automation rules

## Get a fixed-price quote

[Talk to an engineer](https://cal.com/clonepartner/meet?duration=30&utm_source=xtoy&utm_medium=button&utm_campaign=demo_bookings&utm_content=cta_click&utm_term=demo_button_click) about your Intercom → Jira Service Management migration.