---
title: "Migrate from Freshservice to SysAid ITSM | ClonePartner"
description: "Seamless Freshservice to SysAid ITSM migration. Engineer-led, zero downtime, 100% data accuracy."
source: Freshservice
target: SysAid ITSM
canonical: "https://clonepartner.com/migrate/freshservice-to-sysaid-itsm/"
---

# Freshservice → SysAid ITSM migration

Seamless Freshservice to SysAid ITSM migration — all records moved with accuracy and care.

## Entity mappings

- **Tickets** (Freshservice) → **Incident** (SysAid ITSM)
- **Ticket Conversations** (Freshservice) → **Note** (SysAid ITSM)
- **Problems** (Freshservice) → **Problem** (SysAid ITSM)
- **Changes** (Freshservice) → **Change Request** (SysAid ITSM)
- **Assets** (Freshservice) → **Asset** (SysAid ITSM)
- **Asset Types** (Freshservice) → **CI (Configuration Item)** (SysAid ITSM)
- **Requesters** (Freshservice) → **User** (SysAid ITSM)
- **Agents** (Freshservice) → **User** (SysAid ITSM)
- **Agent Groups** (Freshservice) → **Group** (SysAid ITSM)
- **Service Catalog Items** (Freshservice) → **Catalog Item** (SysAid ITSM)
- **Solutions Articles** (Freshservice) → **Knowledge Base Article** (SysAid ITSM)
- **Vendors** (Freshservice) → **Supplier** (SysAid ITSM)
- **Departments** (Freshservice) → **Company** (SysAid ITSM)
- **Releases** (Freshservice) → **Project** (SysAid ITSM)

## Get a fixed-price quote

[Talk to an engineer](https://cal.com/clonepartner/meet?duration=30&utm_source=xtoy&utm_medium=button&utm_campaign=demo_bookings&utm_content=cta_click&utm_term=demo_button_click) about your Freshservice → SysAid ITSM migration.