---
title: "Migrate from Freshservice to SolarWinds Service Desk | ClonePartner"
description: "Seamless Freshservice to SolarWinds Service Desk migration. Engineer-led, zero downtime, 100% data accuracy."
source: Freshservice
target: SolarWinds Service Desk
canonical: "https://clonepartner.com/migrate/freshservice-to-solarwinds-service-desk/"
---

# Freshservice → SolarWinds Service Desk migration

Seamless Freshservice to SolarWinds Service Desk migration — all records moved with accuracy and care.

## Entity mappings

- **Tickets** (Freshservice) → **Incidents** (SolarWinds Service Desk)
- **Ticket Conversations** (Freshservice) → **Comments/Conversations** (SolarWinds Service Desk)
- **Ticket Attachments** (Freshservice) → **Attachments** (SolarWinds Service Desk)
- **Service Requests** (Freshservice) → **Service Requests** (SolarWinds Service Desk)
- **Problems** (Freshservice) → **Problems** (SolarWinds Service Desk)
- **Changes** (Freshservice) → **Changes** (SolarWinds Service Desk)
- **Releases** (Freshservice) → **Releases** (SolarWinds Service Desk)
- **Agents** (Freshservice) → **Users** (SolarWinds Service Desk)
- **Requesters** (Freshservice) → **Users** (SolarWinds Service Desk)
- **Departments** (Freshservice) → **Departments** (SolarWinds Service Desk)
- **Groups** (Freshservice) → **Groups** (SolarWinds Service Desk)
- **Assets** (Freshservice) → **CMDB Configuration Items** (SolarWinds Service Desk)
- **Vendors** (Freshservice) → **Vendors** (SolarWinds Service Desk)
- **Contracts** (Freshservice) → **Contracts** (SolarWinds Service Desk)
- **Service Catalog Items** (Freshservice) → **Service Catalog Items** (SolarWinds Service Desk)
- **Solutions (Knowledge Base Articles)** (Freshservice) → **Solutions (Knowledge Base)** (SolarWinds Service Desk)
- **Locations** (Freshservice) → **Sites** (SolarWinds Service Desk)
- **Purchase Orders** (Freshservice) → **Purchase Orders** (SolarWinds Service Desk)

## What we migrate

### Migration Filter

- **User Selection** — Migrate tickets for specific users or agents
- **Time Range** — Migrate tickets from a specific time period
- **Conversation Type** — Filter by chat, email, or social media conversations
- **Tag-Based Selection** — Migrate tickets with specific tags only

### Data Types

- **Knowledge Base** — Articles, categories, and help center content
- **Tickets & Conversations** — Full conversation history with all metadata
- **Customer Profiles** — Customer information and interaction history
- **Automations & Macros** — Workflows, templates, and automation rules

## Get a fixed-price quote

[Talk to an engineer](https://cal.com/clonepartner/meet?duration=30&utm_source=xtoy&utm_medium=button&utm_campaign=demo_bookings&utm_content=cta_click&utm_term=demo_button_click) about your Freshservice → SolarWinds Service Desk migration.