---
title: "Migrate from eDesk to Crisp | ClonePartner"
description: "Seamless eDesk to Crisp migration. Engineer-led, zero downtime, 100% data accuracy."
source: eDesk
target: Crisp
canonical: "https://clonepartner.com/migrate/edesk-to-crisp/"
---

# eDesk → Crisp migration

Seamless eDesk to Crisp migration — all records moved with accuracy and care.

## Entity mappings

- **Tickets** (eDesk) → **Conversation** (Crisp)
- **Ticket Messages** (eDesk) → **Message** (Crisp)
- **Ticket Threads** (eDesk) → **Conversation** (Crisp)
- **Customers** (eDesk) → **Contact (People)** (Crisp)
- **Companies** (eDesk) → **Contact (People)** (Crisp)
- **Agents** (eDesk) → **Not Available** (Crisp)
- **Teams** (eDesk) → **Not Available** (Crisp)
- **Tags** (eDesk) → **Conversation Meta** (Crisp)
- **Ticket Tags** (eDesk) → **Conversation Meta** (Crisp)
- **Ticket Assignments** (eDesk) → **Conversation Meta** (Crisp)
- **Ticket Notes** (eDesk) → **Contact Note** (Crisp)
- **Channels** (eDesk) → **Not Available** (Crisp)
- **Mailboxes** (eDesk) → **Not Available** (Crisp)
- **Custom Fields** (eDesk) → **Conversation Meta** (Crisp)
- **Templates** (eDesk) → **Not Available** (Crisp)
- **Feedback Requests** (eDesk) → **Conversation Meta** (Crisp)
- **Orders** (eDesk) → **Conversation Meta** (Crisp)
- **Products** (eDesk) → **Not Available** (Crisp)
- **SLA Policies** (eDesk) → **Not Available** (Crisp)
- **Automations** (eDesk) → **Not Available** (Crisp)
- **Chat Messages** (eDesk) → **Message** (Crisp)
- **Attachments** (eDesk) → **Message** (Crisp)

## What we migrate

### Migration Filter

- **User Selection** — Migrate tickets for specific users or agents
- **Time Range** — Migrate tickets from a specific time period
- **Conversation Type** — Filter by chat, email, or social media conversations
- **Tag-Based Selection** — Migrate tickets with specific tags only

### Data Types

- **Knowledge Base** — Articles, categories, and help center content
- **Tickets & Conversations** — Full conversation history with all metadata
- **Customer Profiles** — Customer information and interaction history
- **Automations & Macros** — Workflows, templates, and automation rules

## Get a fixed-price quote

[Talk to an engineer](https://cal.com/clonepartner/meet?duration=30&utm_source=xtoy&utm_medium=button&utm_campaign=demo_bookings&utm_content=cta_click&utm_term=demo_button_click) about your eDesk → Crisp migration.