---
title: "Migrate from Desk365 to Gorgias | ClonePartner"
description: "Seamless Desk365 to Gorgias migration. Engineer-led, zero downtime, 100% data accuracy."
source: Desk365
target: Gorgias
canonical: "https://clonepartner.com/migrate/desk365-to-gorgias/"
---

# Desk365 → Gorgias migration

Seamless Desk365 to Gorgias migration — all records moved with accuracy and care.

## Entity mappings

- **Tickets** (Desk365) → **Tickets** (Gorgias)
- **Ticket Conversations** (Desk365) → **Ticket Messages** (Gorgias)
- **Contacts** (Desk365) → **Customers** (Gorgias)
- **Agents** (Desk365) → **Users (Agents)** (Gorgias)
- **Tags** (Desk365) → **Tags** (Gorgias)
- **Ticket Attachments** (Desk365) → **Attachments** (Gorgias)
- **Groups** (Desk365) → **Teams** (Gorgias)
- **Custom Fields** (Desk365) → **Custom Fields** (Gorgias)
- **Automation Rules** (Desk365) → **Rules** (Gorgias)
- **Canned Responses** (Desk365) → **Macros** (Gorgias)
- **Knowledge Base Articles** (Desk365) → **Not Available** (Gorgias)
- **SLA Policies** (Desk365) → **Not Available** (Gorgias)
- **Satisfaction Ratings** (Desk365) → **Not Available** (Gorgias)
- **Companies** (Desk365) → **Customers** (Gorgias)
- **Ticket Priorities** (Desk365) → **Not Available** (Gorgias)

## What we migrate

### Migration Filter

- **User Selection** — Migrate tickets for specific users or agents
- **Time Range** — Migrate tickets from a specific time period
- **Conversation Type** — Filter by chat, email, or social media conversations
- **Tag-Based Selection** — Migrate tickets with specific tags only

### Data Types

- **Knowledge Base** — Articles, categories, and help center content
- **Tickets & Conversations** — Full conversation history with all metadata
- **Customer Profiles** — Customer information and interaction history
- **Automations & Macros** — Workflows, templates, and automation rules

## Get a fixed-price quote

[Talk to an engineer](https://cal.com/clonepartner/meet?duration=30&utm_source=xtoy&utm_medium=button&utm_campaign=demo_bookings&utm_content=cta_click&utm_term=demo_button_click) about your Desk365 → Gorgias migration.