---
title: "Migrate from BMC Helix ITSM to Zendesk | ClonePartner"
description: "Seamless BMC Helix ITSM to Zendesk migration. Engineer-led, zero downtime, 100% data accuracy."
source: BMC Helix ITSM
target: Zendesk
canonical: "https://clonepartner.com/migrate/bmc-helix-itsm-to-zendesk/"
---

# BMC Helix ITSM → Zendesk migration

Seamless BMC Helix ITSM to Zendesk migration — all records moved with accuracy and care.

## Entity mappings

- **Incident** (BMC Helix ITSM) → **Tickets** (Zendesk)
- **Change Request** (BMC Helix ITSM) → **Tickets** (Zendesk)
- **Problem Investigation** (BMC Helix ITSM) → **Tickets** (Zendesk)
- **Service Request** (BMC Helix ITSM) → **Tickets** (Zendesk)
- **People (Person)** (BMC Helix ITSM) → **Users** (Zendesk)
- **Company** (BMC Helix ITSM) → **Organizations** (Zendesk)
- **Support Group** (BMC Helix ITSM) → **Groups** (Zendesk)
- **Support Group Association** (BMC Helix ITSM) → **Group Memberships** (Zendesk)
- **Work Info (Activity Log)** (BMC Helix ITSM) → **Ticket Comments** (Zendesk)
- **Attachment** (BMC Helix ITSM) → **Attachments** (Zendesk)
- **Knowledge Article** (BMC Helix ITSM) → **Help Center Articles** (Zendesk)
- **SLA Definition** (BMC Helix ITSM) → **SLA Policies** (Zendesk)
- **Configuration Item (CI)** (BMC Helix ITSM) → **Custom Objects** (Zendesk)

## Get a fixed-price quote

[Talk to an engineer](https://cal.com/clonepartner/meet?duration=30&utm_source=xtoy&utm_medium=button&utm_campaign=demo_bookings&utm_content=cta_click&utm_term=demo_button_click) about your BMC Helix ITSM → Zendesk migration.