---
title: "Migrate from Ada to Gladly | ClonePartner"
description: "Seamless Ada to Gladly migration. Engineer-led, zero downtime, 100% data accuracy."
source: Ada
target: Gladly
canonical: "https://clonepartner.com/migrate/ada-to-gladly/"
---

# Ada → Gladly migration

Seamless Ada to Gladly migration — all records moved with accuracy and care.

## Entity mappings

- **Conversations** (Ada) → **Conversation Item** (Gladly)
- **Messages** (Ada) → **Conversation Item** (Gladly)
- **Users (Agents)** (Ada) → **Agent** (Gladly)
- **Knowledge Articles** (Ada) → **Answer (Knowledge Base Article)** (Gladly)
- **Topics** (Ada) → **Topic** (Gladly)
- **Answers** (Ada) → **Answer (Knowledge Base Article)** (Gladly)
- **Tags** (Ada) → **Custom Attribute** (Gladly)
- **CSAT Responses** (Ada) → **Note (Customer)** (Gladly)
- **Variables** (Ada) → **Custom Attribute** (Gladly)
- **Handoffs** (Ada) → **Task** (Gladly)
- **Segments** (Ada) → **Customer (Profile)** (Gladly)
- **Integrations** (Ada) → **Webhook Subscription** (Gladly)
- **Analytics Reports** (Ada) → **Not Available** (Gladly)
- **Training Data** (Ada) → **Not Available** (Gladly)
- **Campaigns** (Ada) → **Not Available** (Gladly)

## What we migrate

### Migration Filter

- **User Selection** — Migrate tickets for specific users or agents
- **Time Range** — Migrate tickets from a specific time period
- **Conversation Type** — Filter by chat, email, or social media conversations
- **Tag-Based Selection** — Migrate tickets with specific tags only

### Data Types

- **Knowledge Base** — Articles, categories, and help center content
- **Tickets & Conversations** — Full conversation history with all metadata
- **Customer Profiles** — Customer information and interaction history
- **Automations & Macros** — Workflows, templates, and automation rules

## Get a fixed-price quote

[Talk to an engineer](https://cal.com/clonepartner/meet?duration=30&utm_source=xtoy&utm_medium=button&utm_campaign=demo_bookings&utm_content=cta_click&utm_term=demo_button_click) about your Ada → Gladly migration.